Privacy Policy
Effective Date: June 20, 2026 Last Updated: June 20, 2026
1. Introduction
This Privacy Policy describes how Siddhi Vinayak Industries Pvt. Ltd. (“we,” “us,” or “our”), operating under the brand name YourSolar, collects, uses, stores, and discloses information about you when you visit our website at yoursolar.in (“the Website”) or contact us in connection with our rooftop solar installation and maintenance services.
Registered Office: Siddhi Vinayak Industries Pvt. Ltd. Chaudhary Building, Sakkarsath, Amravati, Maharashtra, India
Privacy Contact: contact@yoursolar.in
By using the Website or submitting an enquiry, you confirm that you have read and agree to this Privacy Policy. If you do not agree, please do not use the Website.
2. Who This Policy Applies To
This Policy applies to all visitors and users of yoursolar.in, including individuals who:
- Browse the Website
- Submit an enquiry or contact form
- Call or message us via phone or WhatsApp
- Interact with us in the course of obtaining a site visit, quotation, or installation service
We do not knowingly collect personal information from individuals under the age of 18. If you are under 18, please do not submit any personal information through the Website. If we become aware that we have inadvertently collected information from a minor, we will delete it promptly.
3. Information We Collect
3.1 Information You Provide to Us
When you interact with the Website or contact us directly, we may collect:
- Full name
- Phone number
- City or town of residence
- Monthly electricity bill range (as selected in the enquiry form)
- Preferred language (English, Hindi, or Marathi)
- Any additional information you voluntarily share in communications with us
3.2 Information Collected Automatically
When you visit the Website, we may automatically collect:
- IP address
- Browser type and version
- Device type (mobile, tablet, desktop)
- Operating system
- Pages visited and time spent on each page
- Referring URL (the page you came from)
- Date and time of access
This information is collected through standard web server logs and, where applicable, analytics tools. It is used in aggregate and is not linked to your personal identity unless you have submitted an enquiry.
3.3 Information from Third Parties
If you contact us via WhatsApp, we receive the message content and the phone number associated with your WhatsApp account. WhatsApp’s own privacy policy governs how that platform handles your data.
If you reach us through a paid advertisement (e.g. Google or Meta), the advertising platform may share limited anonymised signals with us (such as whether you clicked an ad) in accordance with their respective privacy policies.
4. How We Use Your Information
We use the information we collect for the following purposes:
| Purpose | Lawful Basis |
|---|---|
| To contact you and schedule your free site visit | Performance of a pre-contractual step at your request |
| To prepare and send a solar installation quotation | Performance of a pre-contractual step at your request |
| To respond to your enquiries and messages | Legitimate interest |
| To communicate in your preferred language | Legitimate interest |
| To improve the Website and understand how visitors use it | Legitimate interest |
| To comply with legal and regulatory obligations | Legal obligation |
We do not use your personal information for automated decision-making or profiling.
5. How We Share Your Information
We do not sell, rent, or trade your personal information to any third party.
We may share your information in the following limited circumstances:
- Service providers: We may share your information with trusted third-party service providers (such as hosting, analytics, or communication platforms) who assist us in operating the Website and delivering our services. These parties are contractually obligated to keep your information confidential and use it only for the purposes for which it was shared.
- Legal requirements: We may disclose your information if required to do so by law, court order, or government authority, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business transfer: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity. We will notify you before your information is transferred and becomes subject to a different privacy policy.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes described in this Policy, or as required by applicable law — whichever is longer.
For enquiry and contact data, our standard retention period is 3 years from the date of last contact, after which records are securely deleted or anonymised unless a contractual or legal obligation requires us to retain them for longer.
7. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, destruction, or alteration. These measures include:
- Secure HTTPS transmission on the Website
- Restricted access to personal data within our organisation on a need-to-know basis
- Periodic review of our data handling practices
No method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
8. Cookies and Tracking
The Website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data.
Types of cookies we may use:
- Strictly necessary cookies: Required for the Website to function correctly. These cannot be disabled.
- Analytics cookies: Used to understand how visitors interact with the Website (e.g. pages viewed, time on site). These are collected in aggregate and do not identify you personally.
- Advertising cookies: Used to measure the effectiveness of paid advertisements. These are set by third-party advertising platforms (e.g. Google, Meta) and are governed by their respective privacy policies.
You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Website.
9. Third-Party Links
The Website may contain links to third-party websites or services (such as government subsidy portals or partner brand websites). We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.
10. Your Rights
Under the Digital Personal Data Protection Act, 2023 (DPDP Act) and applicable Indian law, you have the following rights regarding your personal data:
- Right to access: You may request a copy of the personal data we hold about you.
- Right to correction: You may request that we correct inaccurate or incomplete personal data.
- Right to erasure: You may request that we delete your personal data, subject to legal retention obligations.
- Right to withdraw consent: Where we process your data on the basis of consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
- Right to grievance redressal: You have the right to have your grievances addressed in a timely manner.
To exercise any of these rights, please contact us at contact@yoursolar.in with your name, contact number, and a description of your request. We will respond within a reasonable timeframe and in accordance with applicable law.
11. Grievance Officer
In accordance with the Information Technology Act, 2000 and applicable rules, and the DPDP Act, 2023, the details of our Grievance Officer are:
Grievance Officer Siddhi Vinayak Industries Pvt. Ltd. Chaudhary Building, Sakkarsath, Amravati, Maharashtra, India Email: contact@yoursolar.in
Grievances will be acknowledged within 5 business days and resolved within 30 days of receipt, to the extent reasonably practicable.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make material changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Policy periodically.
Your continued use of the Website after any changes constitutes your acceptance of the updated Policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Siddhi Vinayak Industries Pvt. Ltd. (YourSolar) Chaudhary Building, Sakkarsath, Amravati, Maharashtra, India
Email: contact@yoursolar.in Website: yoursolar.in