Terms of Service

Effective Date: June 20, 2026 Last Updated: June 20, 2026

1. Introduction

These Terms of Service (“Terms”) govern your use of the website at yoursolar.in (“the Website”) and the rooftop solar installation services provided by Siddhi Vinayak Industries Pvt. Ltd., operating under the brand name YourSolar (“we,” “us,” or “our”).

Registered Office: Siddhi Vinayak Industries Pvt. Ltd. Chaudhary Building, Sakkarsath, Amravati, Maharashtra, India

Contact: contact@yoursolar.in yoursolar.in

By accessing the Website, submitting an enquiry, or engaging us for installation services, you (“the Customer”) agree to be bound by these Terms. If you do not agree, please do not use the Website or engage our services.

2. Definitions

For the purposes of these Terms:

• “Website” means the website accessible at yoursolar.in and any associated pages or subdomains.
• “Services” means the rooftop solar system design, supply, installation, and related services provided by YourSolar to the Customer.
• “Installation Contract” means the written or digital agreement entered into between YourSolar and the Customer upon confirmation of a solar installation order, setting out the scope of work, system specifications, price, and payment schedule.
• “Equipment” means solar panels, inverters, mounting structures, cables, and all other materials supplied and installed by YourSolar as part of the Services.
• “Manufacturer Warranty” means the warranty provided directly by the manufacturer of the Equipment to the Customer, as described in Section 8.
• “Subsidy” means any financial benefit provided by the Government of India or the Government of Maharashtra under schemes including but not limited to PM Surya Ghar: Muft Bijli Yojana.
• “You” or “Customer” means any individual or entity who accesses the Website, submits an enquiry, or enters into an Installation Contract with YourSolar.

3. Use of the Website

3.1 Eligibility

You must be at least 18 years of age to use the Website or engage our Services. By using the Website, you represent and warrant that you are 18 years of age or older.

3.2 Permitted Use

You may use the Website solely for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Website in any way that violates applicable Indian law or regulation
• Transmit any unsolicited or unauthorised advertising or promotional material
• Attempt to gain unauthorised access to any part of the Website or its related systems
• Introduce viruses, malware, or any other harmful code into the Website
• Reproduce, duplicate, copy, or resell any part of the Website without our express written consent

3.3 Website Availability

We do not guarantee that the Website will be available at all times. We may suspend, withdraw, or restrict access to all or any part of the Website for operational or maintenance reasons without notice.

3.4 Accuracy of Information

We make reasonable efforts to ensure the information on the Website is accurate and up to date. However, we do not warrant that all content is error-free, complete, or current. In particular, indicative pricing, system output estimates, and subsidy figures displayed on the Website are for informational purposes only and do not constitute a binding offer.

4. Enquiries and Site Visits

4.1 Submitting an Enquiry

By submitting an enquiry through the Website, by phone, or by WhatsApp, you consent to being contacted by YourSolar using the details you have provided for the purpose of scheduling a site visit and preparing a quotation.

4.2 Free Site Visit

A site visit carried out by YourSolar is provided at no charge and creates no obligation on either party. The site visit is conducted for the purpose of assessing your roof and electricity requirements and preparing a tailored quotation.

4.3 No Contract at Enquiry Stage

Submitting an enquiry or receiving a site visit does not constitute a binding contract between you and YourSolar. A binding Installation Contract is formed only upon written or digital confirmation by both parties as described in Section 5.

5. Installation Contract and Payment

5.1 Quotation

Following the site visit, YourSolar will provide you with a written quotation detailing the proposed system design, Equipment specifications, scope of work, total price, and payment schedule. The quotation is valid for the period stated within it, or if no period is stated, for 30 days from the date of issue.

5.2 Formation of Contract

An Installation Contract is formed when:

• You confirm acceptance of the quotation in writing or digitally; and
• YourSolar acknowledges your acceptance in writing or digitally.

Until both conditions are met, no binding obligation exists on either party.

5.3 Payment Terms

Payment terms, including schedule, amounts, and accepted payment methods, are as agreed and set out in the Installation Contract. You agree to make payments in accordance with those terms.

5.4 No Refunds or Cancellations

Once the Installation Contract is confirmed by both parties, all payments made or due under that contract are non-refundable and the contract is non-cancellable by the Customer, except as required by applicable law.

If YourSolar is unable to complete the Services due to reasons within our control, we will discuss remediation options with you in good faith, which may include rescheduling, partial refund, or another mutually agreed resolution.

5.5 Variation to Scope

Any changes to the agreed scope of work after the Installation Contract is confirmed must be agreed in writing by both parties and may result in a revised price and timeline. Verbal instructions to vary the scope are not binding on YourSolar.

6. Installation and Delivery of Services

6.1 Site Requirements

You are responsible for ensuring that:

• The installation site is accessible to our team on the agreed installation date
• Any necessary permissions from housing societies, landlords, or local authorities have been obtained prior to installation
• The electrical system at the premises meets the minimum requirements communicated by YourSolar during the site visit

YourSolar is not liable for delays or inability to complete the Services caused by your failure to meet these requirements.

6.2 Installation Timeline

We will use reasonable efforts to complete installation within the timeline agreed in the Installation Contract. Timelines are estimates and may be affected by factors outside our control, including weather, discom approval timelines, material availability, or force majeure events. We will notify you of any material delays as soon as reasonably practicable.

6.3 Discom Approvals and Grid Connection

Where grid connection or net metering requires approval from the relevant electricity distribution company (discom), YourSolar will assist you in preparing and submitting the required applications. However, the approval decision rests solely with the discom. YourSolar does not guarantee approval or any specific timeline for discom response.

6.4 Access and Safety

You must ensure safe and unobstructed access to the roof and electrical panel for our installation team. Our team will take reasonable care of your property during installation. Any damage caused directly and solely by our negligence will be our responsibility.

6.5 Completion

Installation is considered complete when the solar system is installed, commissioned, and a completion confirmation is provided to you by YourSolar.

7. Government Subsidy Assistance

7.1 Assistance Only — No Guarantee

YourSolar will assist you in preparing and submitting your application for any applicable government subsidy, including under PM Surya Ghar: Muft Bijli Yojana. This assistance is provided as a courtesy and does not form part of the paid Services unless expressly stated in the Installation Contract.

7.2 Subsidy Approval is the Government’s Decision

The approval, amount, and disbursement of any subsidy is determined solely by the Government of India or the relevant government authority. YourSolar makes no representation, warranty, or guarantee that:

• You will be eligible for any subsidy
• Any subsidy application will be approved
• The subsidy amount will be as indicated on the Website or in any communication from us
• The subsidy will be disbursed within any particular timeframe

Subsidy amounts, eligibility criteria, and scheme terms are set by the government and may change at any time without notice.

7.3 No Adjustment to Contract Price

Unless expressly agreed otherwise in the Installation Contract, the contract price is not conditional on subsidy approval or receipt. You remain liable for the full agreed price regardless of whether your subsidy application is approved or the amount received.

8. Equipment and Manufacturer Warranty

8.1 Equipment Quality

YourSolar supplies Equipment from established manufacturers and installs it in accordance with applicable standards and the manufacturer’s guidelines.

8.2 Manufacturer Warranty Passthrough

All Equipment warranties are provided directly by the respective manufacturers to you, the Customer. YourSolar passes through these warranties to you at the time of installation by providing the relevant warranty documentation.

YourSolar does not provide any additional warranty on Equipment beyond the manufacturer’s warranty unless expressly stated in the Installation Contract.

8.3 Workmanship Warranty

YourSolar warrants that the installation work will be carried out in a professional and workmanlike manner. The duration and scope of our workmanship warranty will be as stated in your Installation Contract.

8.4 Warranty Claims

For Equipment warranty claims, you should contact the relevant manufacturer directly using the warranty documentation provided at installation. YourSolar will provide reasonable assistance in facilitating warranty claims where possible, but is not responsible for the manufacturer’s warranty decisions or response times.

9. Intellectual Property

All content on the Website, including but not limited to text, graphics, logos, illustrations, and software, is the property of Siddhi Vinayak Industries Pvt. Ltd. or its licensors and is protected under applicable intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works of any content from the Website without our prior written consent. Nothing in these Terms grants you any licence or right to use our trademarks, trade name, or brand.

10. Liability

10.1 Our Liability to You

YourSolar will be liable to you for loss or damage caused directly by our negligence or breach of these Terms or the Installation Contract. We do not exclude or limit our liability where it would be unlawful to do so.

10.2 Exclusions

To the extent permitted by applicable law, YourSolar is not liable for:

• Loss or damage arising from factors outside our reasonable control, including discom decisions, weather events, or force majeure
• Loss of expected subsidy amounts or delays in subsidy disbursement
• Reduction in system output caused by shading, soiling, or changes to the site after installation
• Any indirect or consequential losses arising from use of the Website

10.3 Your Responsibilities

You are responsible for ensuring that all information provided to YourSolar — including about your roof, electrical system, and property — is accurate and complete. YourSolar is not liable for issues arising from inaccurate or incomplete information provided by you.

11. Force Majeure

Neither party will be liable for any failure or delay in performing their obligations under these Terms or the Installation Contract to the extent that such failure or delay is caused by circumstances beyond their reasonable control, including but not limited to acts of God, floods, earthquakes, fire, pandemic, government action, or failure of third-party services. The affected party will notify the other as soon as reasonably practicable and will use reasonable efforts to resume performance.

12. Privacy

Your use of the Website and our Services is also governed by our Privacy Policy, available at yoursolar.in/privacy-policy, which is incorporated into these Terms by reference.

13. Amendments to These Terms

We may update these Terms from time to time. When we make material changes, we will update the “Last Updated” date at the top of this document. Your continued use of the Website or our Services after any changes constitutes your acceptance of the updated Terms.

For customers with a confirmed Installation Contract, the Terms in effect at the time of contract formation will govern that contract unless both parties agree otherwise in writing.

14. Governing Law

These Terms and any dispute arising out of or in connection with them shall be governed by and construed in accordance with the laws of India.

15. Dispute Resolution

15.1 Informal Resolution

In the event of any dispute, claim, or disagreement arising out of or in connection with these Terms or the Services, the parties will first attempt to resolve the matter amicably through good faith negotiation. Either party may initiate this process by giving written notice to the other describing the dispute. The parties will have 30 days from the date of such notice to reach a resolution before proceeding to arbitration.

15.2 Arbitration

If the dispute is not resolved within the 30-day negotiation period, it shall be referred to and finally resolved by arbitration in accordance with the Arbitration and Conciliation Act, 1996 (as amended).

• Seat of arbitration: Amravati, Maharashtra, India
• Language: English
• Number of arbitrators: One (1), mutually agreed upon by both parties. If the parties cannot agree within 15 days of referral to arbitration, the arbitrator shall be appointed in accordance with the provisions of the Arbitration and Conciliation Act, 1996.

The arbitral award shall be final and binding on both parties.

15.3 Jurisdiction

Subject to Section 15.2, the courts of Amravati, Maharashtra, India shall have exclusive jurisdiction over any matter arising out of or in connection with these Terms that is not subject to arbitration or requires interim relief.

16. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court or arbitral tribunal of competent jurisdiction, that provision shall be deemed severed from these Terms. The remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms, together with the Privacy Policy and any Installation Contract entered into between the parties, constitute the entire agreement between you and YourSolar with respect to their subject matter and supersede all prior representations, discussions, and agreements.

18. Contact Us

For any questions or concerns regarding these Terms, please contact:

Siddhi Vinayak Industries Pvt. Ltd. (YourSolar) Chaudhary Building, Sakkarsath, Amravati, Maharashtra, India

Email: contact@yoursolar.in Website: yoursolar.in

These Terms of Service were prepared for Siddhi Vinayak Industries Pvt. Ltd. and are intended to reflect compliance with applicable Indian law, including the Indian Contract Act, 1872, the Consumer Protection Act, 2019, the Information Technology Act, 2000, and the Arbitration and Conciliation Act, 1996. This document does not constitute legal advice. We strongly recommend having these Terms reviewed by a qualified legal professional before publication.